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Medical Clinic Sheffield, UK

Oakfield Physiotherapy

Paid Ads · Local SEO

+195% New patient bookings per month
£18 Average cost per booked appointment
Before

78% of new patients via NHS referral, one failed Facebook ad attempt with no attribution in place.

After

22 new patients in month one from paid social, £18 cost per booked appointment, NHS dependency down to 41%.

Oakfield Physiotherapy was heavily dependent on NHS referrals, which had become slower post-pandemic. A previous attempt at Facebook advertising had been run without pixel tracking, a clear audience strategy, or dedicated landing pages, resulting in £600 of spend and zero attributable bookings.

2DRK installed the Meta Pixel and set up standard events for appointment page views and form submissions. We built a Facebook and Instagram campaign targeting adults within 5 miles of the clinic, with separate ad sets for sports injury, back pain, and post-surgery rehabilitation. A dedicated landing page was built for each condition with a prominent click-to-call button and an inline booking form.

Oakfield Physiotherapy is a four-therapist private practice in Sheffield. The paid ads campaign generated 22 new patient bookings in month one at an average cost of £18 per booked appointment. NHS referral dependency dropped from 78% of new patients to 41% within six months.

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"
We'd tried Facebook ads before and wasted about £600 with nothing to show for it. 2DRK set it up properly — the right audiences, the right creative, proper tracking — and within the first month we had 22 new patients booked directly from ads.
— James Collier, Practice Owner, Oakfield Physiotherapy

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